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The Energy Ombudsman Queensland is a free and independent dispute resolution service for Queensland's energy consumers. We are committed to providing an effective, high-quality, fair and confidential service for domestic and small business energy consumers who have been unable to resolve a problem with their electricity or reticulated gas supplier.
EOQ offices are located in Brisbane, Cairns and Rockhampton, giving us the ability to work directly with Queensland consumers and suppliers in the investigation and resolution of complaints.
Search our website for information about your rights and responsibilities as an energy consumer and what to do if you have a complaint.
