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Home
Complaints
Make a complaint
Online complaint form
Types of complaints
How we resolve complaints
Case studies
Complaint statistics
Consumer information
Complaints
Consumer protections & service levels
Consumer responsibilities
Contracts
Payment assistance & rebates
Disconnection
Loss of supply and emergencies
Marketers
Full Retail Competition
Green energy
Representatives who charge a fee
About energy and water suppliers
Suppliers in Queensland
Supplier responsibilities
Dispute resolution and investigation process
Information for scheme participants
About EWOQ
EWOQ fuctions
Systemic issues
What we do
The Energy & Water Ombudsman
Policies
Public Interest Disclosure
Code of conduct
Corporate documents
Legislation
Advisory Council
Final orders
Career Opportunities
Whats New
Feedback about EWOQ
Publications & media
Media centre
Customer satisfaction research
Previous media releases
Brochures & fact sheets
EWOQ Update
Publication order form
Annual Reports
Stakeholder events
Useful links
Energy and water suppliers
Assistance agencies
Industry & related organisations
Complaint bodies
Government agencies
Full retail competition
Energy and water efficiency
'Do not call' register
Energy price comparators
Right to information
What is Right to Information
Accessing information
How to make an RTI application
Disclosure log
Publication scheme
Applying for information
Resources
Feedback
Administrative Access Scheme
Contact Us
Make a Complaint
Make an EWOQ complaint
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Contact details
Freecall:
1800 662 837
Fax:
(07) 3227 7068
Email:
complaints@ewoq.com.au
or
online complaint form
PO Box 3640
South Brisbane BC Qld 4101
Visit our nearest office:
Brisbane
- Level 9, 179 North Quay
Cairns
- Level 1, Cairns Corporate Tower 15
Lake Street
Rockhampton
- Level 2, 212 Quay Street
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WOQ brochures
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