|
|
|
|
|
Under the Privacy Act 1998 (Commonwealth), we are only allowed to assist the actual energy account holder with a complaint, unless permission, either written or verbal, has been given to act on someone else's behalf.
If you will be sharing an account with someone else (ie. a partner or flatmate) you might want to open an account in both names so either of you can make an enquiry or complaint about your energy account.
