Before contacting us, you must try to resolve the problem with your energy supplier first. Our tips for handling a complaint with your energy supplier may be useful. If you are still not satisfied after contacting your energy supplier, you can contact us to help resolve your complaint or submit an online complaint form.
Freecall: 1800 662 837
Calls from mobile phones may attract charges. Let us know you're calling from a mobile and we'll call you back.
Fax: (07) 3227 7068
Email: info@eoq.com.au
Online: www.eoq.com.au
Brisbane
Write to: PO Box 3640 South Brisbane Qld 4101
In person: Level 9, 179 North Quay, Brisbane (8:30am - 5:00pm)
Cairns
Write to: PO Box 3640 South Brisbane Qld 4101
In person: Level 1, Cairns Corporate Tower, 15 Lake Street, Cairns (8:30am - 5:00pm)
Rockhampton
Write to: PO Box 3640 South Brisbane Qld 4101
In person: Level 2, 212 Quay Street, Rockhampton (8:30am - 5:00pm)
Translation services: 131 450 - For help using an interpreter visit TIS
National Relay Service: 133 677 - For help using this service visit NRS
