Access keys | Skip to primary navigation | Skip to content | Skip to footer |

Problems viewing this site

Link to Energy Ombudsman (www.eoq.gov.au)

Link to Energy Ombudsman (www.eoq.gov.au)

Home | Contact Us

Complaints | Consumers | Energy suppliers | About EOQ | Publications & media | Useful links | FAQs

Make a complaint

Online complaint form

Types of complaints

How we resolve complaints

Complaint statistics

Consumer protections & service levels

Consumer responsibilities

Accounts & bills

Payment assistance & rebates

Loss of supply & electrical emergencies

Full Retail Competition

Other languages

Suppliers in Queensland

Supplier responsibilities

EOQ dispute resolution and investigation process

Scheme member forms & information

Service Charter

EOQ Strategic Plan

Corporate Governance Framework

Advisory Council

Budget Guidelines

Career Opportunities

Corporate documents

Community service announcements

Other languages

Publication order form

Subscribe to email lists

Energy suppliers

Assistance agencies

Industry & related organisations

Complaint bodies

Government agencies

Full retail competition

Energy efficiency

'Do not call' register

Energy contract comparators

EOQ Strategic Plan

EOQ Strategic Plan 2010-15

Make a complaint

Unresolved dispute with your energy supplier? Make a complaint with EOQ

Quick links

EnergyWise Calculator

Energy price comparators