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Fact sheets

Energy Ombudsman Queensland has produced a range of free consumer fact sheets on the following topics: 

• Fact Sheet 1: Energy bills explained
• Fact Sheet 2: Electricity and gas meters explained
• Fact Sheet 3: How to get connected (for renters, home buyers and small business) 
• Fact Sheet 4: Payment assistance and rebates
• Fact Sheet 5: High energy bills? (how to cut down on costs)
• Fact Sheet 6: Energy contracts explained
• Fact Sheet 7: Dealing with energy marketers
• Fact Sheet 8: How to get connected (newly built) (for newly built premises)
• Fact Sheet 9: Meter readings explained
• General brochure: Energy Ombudsman Queensland
• General fact sheet: Other languages
• Ombudsman services in Australia
• Switching to renewable energy? Get the facts

 Order copies of our fact sheets online or call 1800 662 837.

 

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