If you have lost your power supply due to a power outage or blackout, you must contact your energy distributor for assistance. Your energy distributor is the company that owns the poles, wires and pipelines that supply energy to your home/business.
If you live in ENERGEX's network area call:
13 62 62 for loss of supply
13 19 62 for electricity emergencies
If you live in Ergon Energy's network area call:
13 22 96 for loss of supply
13 16 70 for electricity emergencies
If you have been disconnected because you haven't paid your energy bill, you must contact your energy retailer to try to resolve the problem. Your energy retailer is the company that bills you for your energy use.
