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EOQ provides a fair and independent dispute resolution service for energy consumers and suppliers. To meet this obligation, EOQ cannot comment on specific details of individual complaints or investigations because it could compromise the privacy of consumers who have made a complaint as well as disadvantage/advantage energy suppliers.
A range of information is available to the media on this website, specifically:
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Media contact
Email: media@eoq.com.au
Phone: 1800 662 837
19 August 2010
Pensioners lose rebate when concession cards expire
2 August 2010
Seniors Week - your chance to discuss energy issues
19 July 2010
The five fibs of energy marketing
17 June 2010
Be switched on if swapping energy retailers in regional Queensland
31 May 2010
Concern for families facing increased electricity costs
5 May 2010
Energy dispute assistance for Townsville residents
22 March 2010
Energy marketers mislead SEQ residents
8 March 2010
Energy dispute assistance in Longreach and Barcaldine
1 March 2010
Young adults encouraged to be 'switched on' energy consumers
