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Sample complaint letter

K. Hairdresser
ABC Hair Salon
24 Scissor Lane
Razorwood  Qld 4008
10/5/2007

Electricity account number: 90909090

Dear Customer Service Manager

I am writing to make a complaint about the reliability of electricity supplied to my place of business, ABC Hair Salon.

Since April 2007 my electricity supply has been interrupted at least three times a week affecting my ability to use equipment needed to carry out my business.

I believe this has caused damaged to some of my hairdressing equipment.

Can you please send someone out to investigate the cause of the interruptions to my electricity supply? I believe that the problems are caused by a fault in your network.

I would like you to fix this problem as well as provide compensation for the damage to my equipment.

Please contact me about this matter by phone during business hours on (07) 5555 5555. I would like you to fix this problem ASAP.

Regards
K. Hairdresser


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